How do I change the Device ID?

Modified on Tue, 27 Feb at 9:55 AM

You have already set up your Device ID, which will be used to identify the device on the Flow online space. If you need to change the Device ID follow these steps:


To change the Device ID:

  1. Click on Settings in the side menu.
  2. Select Delete everything.
  3. Enter the administrator passcode.
  4. Hit the back arrow on the top of your screen.
  5. Flow now brings you to the first page where you set your user name and device ID. Here you can change the device ID.


Please note that when Deleting everything you will not only delete your user name and device ID, but also all the data captured on your device and surveys on your device. Make sure all data is submitted to Flow before making these changes.

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