Download data points

Monitored data points can be downloaded to your device as long as datapoint downloading has been enabled in the online workspace. You can download data points submitted from other devices, and add new responses to them. This means that one device can create a new data point, add responses, and once the data is sent to the server, a different device can download the data point and keep adding data to it as long as the assignment specifies that the second device is allowed to download the datapoint.

To download data points captured to a monitored survey, click on the overflow icon in the upper right corner of your screen and select Download. To download data points, first make sure that you have a good Wi-Fi or 3G connectivity. Downloading a large number of data points can involve quite some data, which is why it is important to have a good connection. If no datapoints are downloaded, it is possible that the assignment has been setup to define the datapoints that can be downloaded to a particular device. Cross check in the online workspace or contact the organisation administrator to ensure that the device has datapoints assigned to it.

Downloading data points also updates their data point name, if you have changed which question build the name. To understand more on how updating data point names works, check this article.